[Resolved]  Hyundai Accent Gls — STEADY CAR BURNT TO SCRAP

HI,

complaint number[protected]...Need urgent response!!!

I WANT TO LODGE A COMPLAINT OFFICIALLY TO YOU. WE HAVE A HYUNDAI CAR - CAR NO MH04BH5057 REGISTERED AT THANE.

THIS CAR IS A 2002 YEAR GLS MODEL OF HYUNDAI ACCENT PETROL.

TODAY MORNING AT AROUND 4.30 AM THE CAR ENGINE WAS ON FIRE WHILE WE WERE ASLEEP IN OUR HOUSE.

A STATIONARY CAR CATCHING FIRE WITHOUT ANY REASON WHATSO EVER ...THIS IS HUGELY DANGEROUS TO CUSTOMERS AND THE SURROUNDINGS.

WHAT IF THERE WERE PEOPLE IN THE CAR...THE CENTRAL LOCKING SYSTEM WAS NOT FUNCTIONING...THE CAR WINDOWS WERE NOT WORKING...THE SMOKE OF RUBBER/PLASTIC WOULD HAVE KILLED ANYONE INSIDE THE CAR.

ALL THE PARTS WERE BURNT THERE IS NOTHING LEFT OTHER THAN SCRAP TO THIS CAR

THIS IS NOT THE KIND OF SERVICE CONSUMERS EXPECT FROM HYUNDAI MOTORS

WE HAVE CALLED THE INSURANCE COMPANY FOR INSURANCE CLAIM...HOWEVER WISH TO HIGHLIGHT THIS HUGE LAPSE IN SECURITY OF THE CARS

THE SERVICING FOR THIS CAR WAS DONE ONLY 1 MONTHS -1.5 MONTHS EARLIER AT YOUR AUTHORIZED SERVICE CENTRE JAYBHARAT HYUNDAI AT CHEMBUR

THERE WAS NO SUCH WARNING IN THE CAR

WE DROVE THE CAR YESTERDAY NIGHT AT 9.30 PM.

WE WISH TO KNOW WHAT ARE THE SECURITY LAPSES PRESENT IN THE MODEL THAT CAN CAUSE SUCH HAVOC - ACCIDENTS & CASUALTY TO LIVES OF PEOPLE

WE WANT A GENUINE & PROPER REPLY TO THIS URGENTLY...

PLS ESCALATE THIS TO YOU HIGHEST LEVELS AS WE NEED URGENT RESPONSE TO THIS NOT ONLY FOR OUR CASE BUT FOR THE SECURITY OF ALL OTHERS USING HYUNDAI MOTORS.

CAR OWNERS - SUMAN NIRVAN/SANDEEP NIRVAN