[Resolved]  Hyundai Battery — Not warranty cover in under warranty period

Address:

Bokaro, Jharkhand

I purchased Hyundai Inverter + Battery HP-18000 (S.No. 323194) on 03/12/2009 with warranty of 24 months on Inventor and 18 months on Battery from the shop Shree Deo Electronics, City Centre, Sector- 4, Bokaro Steel City (Jharkhand)-827004. The battery give back up problem in Feb. 2011 & problem was duly reported to Deo Electronics, City Centre, Sector- 4, Bokaro Steel City (Jharkhand)-827004. He is told me Battery fully low down so, one time fully charged by charger. So, I do battery fully charged. Thenafter problem is continue. So, I complaint done many time. Then Deo Electronics given me Customer Care Service (Jharkhand), Phone No[protected] & do complain. Then problem reported to Luminous Power Technologies Customer Care Service (Jharkhand), Phone No[protected] dated on 13/04/2011 under Complaint No. RNC 5395. Than after service engg. come & check up battery & give a report me send battery service centre, Ranchi by through main distributor, Dhanbad. I have given battery handover dated on 15/04/2011 to distributor Hyundai, Dhanbad. But distributor Hyundai, Dhanbad battery send to Ranchi delay. What resion why battery send delay to Ranchi service center. Battery recived ranchi dated on 07/05/11 & check up & given report dated on 18/05/11 battery dead & rejected due to 13th Months late selling by shop, & asking me warranty cover by date of menefaturing. How it is possible in the warranty card in mention warranty cover 18th months from date of purchased. I have also complain to head office Luminous Power Tech. customer care, Delhi dated on 18/05/11 & Complaint No.- IN[protected]. Than after no action has been taken. I have many time complain done to Delhi & he is told me every time company representative visit & attend your complain. But still now not any company representative visit & attend to sort out the problem.
So, I request to you pls. note my problem & rectify as soon as possible.
Thanking you.


Rajeev Kumar
mobile no.-[protected]
Hyundai Battery( Sl.No.-323194 )
Under Warranty upto 03/06/2011