[Resolved]  Hyundai (Kosmo Jalandhar) — CORPORATE DISCOUNT

Address:

Jalandhar, Punjab

Dear Team,

I have submitted my complint to huyndai customer care regarding corporate discount towards santro lpg which had been purchased in the month of may'09 till the date no resolution has been provided by company.

I am forarding herewith email which has been sent to customer care.

Kindly guide what to do for resolution.

Dear Team,

Very very poor response from your side. No one is interested to resolve the issue. If you guys thinks there is no need to revert than we there is formation of customer care.

This is not acceptable from HYUNDI.

Regards
Naveen Tayal
naveen tayal wrote:
> Dear Team,
>
> Very sad revert from cosmo team, As per them, they don't receive the docs but i have submitted all docs in the month of june'2009 & same has been confirmed with mr. Jagbushan.
>
> It's mean that Kosmo's responsibility is only to sell car after that they don't care about the customer. I have received call from dealers regarding due of service but never the call me regarding Corporate discount.
>
> so i request, kindly look into matter.
>
> Regards
> Naveen Tayal
> [protected]
> naveen tayal wrote:
>> Dear Team,
>>
>> It's very sad that i lodged my complaint last week still there is no solution provide to me. Infact, on monday i have spoken to your customer relationship regarding escalation of compliant. I again request you to resolve the issue asap.
>>
>> Regards
>> Naveen Tayal
>> [protected]
>>
>> Customer Relations wrote:
>>>
>>> Dear Customer,
>>>
>>> We thank you for writing to Hyundai Customer Care.
>>>
>>> Please note that we are in receipt of your e-mail, we shall be advising our concerned Regional Office to coordinate with our dealer to arrange for necessary action to address your concern. You shall be hearing from our Dealer / Area Office within 3 working days. Please bear with us till such time.
>>>
>>> In case you are not contacted within 3 working days, you may contact our Regional Offices from Monday to Friday between 8 am till 6 pm at :-
>>>
>>>
>>>
>>> HMIL East Regional Office Service Support Mr. Chaitanya [protected]
>>>
>>> (West Bengal, Jharkhand, Bihar, North East) Sales Support Ms. Subhadra [protected]
>>>
>>>
>>>
>>> HMIL North Regional Office Service Support Ms. Neetu [protected]
>>>
>>> (Haryana, Chandigarh, Punjab, Himachal Pradesh, J& K) Sales Support Ms. Harpreet [protected]
>>>
>>>
>>>
>>> HMIL Central 1 Regional Office Service Support Ms. Jayshree [protected]
>>>
>>> (Delhi & NCR, Rohtak, Rajasthan) Sales Support Ms.Aparna [protected]
>>>
>>>
>>>
>>> HMIL Central 2 Regional Office Service Support Ms. Nishu [protected]
>>>
>>> (Uttar Pradesh, Uttarakhand, Uttaranchal) Sales Support Ms. Aankhi [protected]
>>>
>>>
>>>
>>> HMIL South 1 Regional Office Service Support Ms. Latha [protected]
>>>
>>> (Tamil Nadu, Kerala, A & N, Hassan, Bangalore, Shimonga,Mysore, Tumkur, Chickmanglur, Davangere ) Sales Support Mr. Sivakumar [protected]
>>>
>>>
>>>
>>> HMIL South 2 Regional Office Service Support Ms. Shivani [protected]
>>>
>>> (Andhra Pradesh, Rest Karnataka) Sales Support Mr. Sivakumar [protected]
>>>
>>>
>>>
>>> HMIL West Regional Office Service Support Ms. Swapna [protected]
>>>
>>> (Maharashtra, Gujarat, Goa, Chhattisgarh, Madhya Pradesh) Sales Support Ms. Juanita [protected]
>>>
>>>
>>>
>>> For any queries/complaints on product and service you may also reach us at our 24X7 Customer Care Toll Free Number:[protected]From MTNL/BSNL) or [protected] from others.
>>>
>>>
>>> Thanking you and assuring you of our best possible services at all times.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Hyundai Customer Care, India

Regards
Naveen Tayal
[protected]