Date – 19th Feb. 10
To,
The consumer forum officer.
Subject – Complaint about no information from ICICI Prudential on my policy no.[protected].
Respected sir,
With all my pain I want to bring this issue in front of you.
I have a life insurance policy from ICICI Prudential [02448231]. I was suppose to pay the last premium by 18th Feb. 10, But I came to know this thing on 19th Feb. 10 [Today] when I visit their office.
The thing which surprises me a lot was, to pay the extra premium to claim the whole amount.
Now this seems to be injustice to me, as I never had a communication about this rule.
Just because of not having a communication from company side I will be loosing time and money.
Details –
Policy Name – ICICI prudential life insurance
Policy no. – 02448231
Place – Triambak Naka – Nasik.
Problems –
1. No communication about the last date of premium
2. No information on the complications on laps of last date.
3. Not having a proper system available at ICICI pru. Office to launch compliant.
Needs your support on the same.
Nitin Patil
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