[Resolved]  Idea Cellular — Regarding bill payment

Dear Sir,

This is Shailendra Attri from Bhopal. I had a Idea Postpaid connection ([protected]) since last 2 years. The connection was a corporate connection from ICICI Prudential and the bills also were paid by the company. I left the company in the month of May’09 and the bill was also paid by the company by cheque no. 586043 amounting Rs. 1136.00 dated 26th May’2009.

I have received a notice form from Idea company advocate stating that the bill amount of Rs. 1136 is due and needs to be paid immediately otherwise there will be strict action. After my intervention there was communicate between ICICI Pru and Idea regarding the payment of bill but nothing has been done till date. The communication made by me is also attached below.

This is a fault from the side of IDEA because they have not updated the amount which was already paid by ICICI Pru. Why they are demanding for the payment which has been already paid by ICICI Pru.

Kindly look into the matter. Find the attached copy of written communication below :

Thanks and Regards,

Shailendra Attri
M : [protected]



From:
shail attri <[protected]@yahoo.com>
View Contact
To: RM Helpdesk Mumbai <rm.[protected]@idea.adityabirla.com>
Dear Sir,

The bill is not updated in the idea account.
so pls do something asap because i want to paid my balance amount for closing this connection otherwise company add other charges.


Thanks
Shailendra Attri
[protected]

--- On Wed, 17/6/09, RM Helpdesk Mumbai <rm.[protected]@idea.adityabirla.com> wrote:

> From: RM Helpdesk Mumbai <rm.[protected]@idea.adityabirla.com>
> Subject: RE: Payment not updated of 26 May 09 of Haryana of [protected]
> To: [protected]@iciciprulife.com
> Cc: [protected]@yahoo.com, "Neha Shekhawat" <neha.[protected]@idea.adityabirla.com>, "RINA SHAH /HR/ICICIPRU/KDVL" <rina.[protected]@iciciprulife.com>
> Date: Wednesday, 17 June, 2009, 4:22 AM
>
>
> Dear Shridhar,
>
> The given No belongs to Mp Circle and not Haryana Circle.
> Pls update the
> same in your records
>
> This no was part of the given chq no: 586043 which belong
> to Punjab
> circle. The chq has been dispatched to the respective
> circle and for the
> given no the payments cannot be posted as it belongs to MP.
> We have to
> check internally and will let you know for payment
> posting.
>
>
> This no was also not part of the master list send in the
> month of May
> and June. In case of any new addition pls check with us for
> the state
> and then update in your records which will help in smooth
> functioning
> and will not create any confusion.
>
>
> Regards,
> Maqbool
>
>
> -----Original Message-----
> From: [protected]@iciciprulife.com
> [mailto:[protected]@iciciprulife.com]
> Sent: Wednesday, June 17, 2009 10:58 AM
> To: RM Helpdesk Mumbai
> Cc: [protected]@yahoo.com;
> Neha Shekhawat; RINA SHAH /HR/ICICIPRU/KDVL
> Subject: Payment not updated of 26 May 09 of Haryana of
> [protected]
>
> Dear Maqbool,
>
> *We have paid Rs.1136/- May bill dated charges on 26 May 09
> of
> [protected] vide cheq- 586043.*
>
> But the same customer is getting sms of disconnection.
>
> So please check the same at your end & confirm me
> the same at earliest.
>
> Further please do not deactivate the services of the same
> no.
>
> Regadrs,
> Shridhar
> ---
> "Print this mail only if absolutely
> necessary. Save Paper. Save
> Trees."
>
> "This e-mail message may contain confidential, proprietary
> or legally
> privileged information. It
> should not be used by anyone who is not the original
> intended recipient.
> If you have erroneously
> received this message, please delete it immediately and
> notify the
> sender. The recipient
> acknowledges that ICICI Bank or its subsidiaries and
> associated
> companies, (collectively "ICICI
> Group"), are unable to exercise control or ensure or
> guarantee the
> integrity of/over the contents
> of the information contained in e-mail transmissions and
> further
> acknowledges that any views
> expressed in this message are those of the individual
> sender and no
> binding nature of the message
> shall be implied or assumed unless the sender does so
> expressly with due
> authority of ICICI Group.
> Before opening any attachments please check them for
> viruses and
> defects."
>
> ********************************************************************************...⇄
> Idea has dropped its roaming tariff for you to be in touch
> with your loved ones when away from home.
> Now outgoing and incoming calls at Re. 1/min and STD at Rs.
> 1.5/min while roaming. Happy Roaming!
> ********************************************************************************...⇄
>
> ************************************************************************
> ideacellular.com E-Mail Domain is now idea.adityabirla.com
> E-Mail Domain
> ************************************************************************
>
> ********************************************************************************...⇄
> Visit www.ideacellular.com to know more about latest
> Products, tariffs, online payments and recharges.
> ********************************************************************************...⇄
>
> An idea can change your life.
>
> ************** LEGAL DISCLAIMER ************
> This E-Mail may contain Confidential and/or legally
> privileged Information and is meant for the intended
> recipient(s) only. If you have received this e-mail in error
> and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com
> and then delete this e-mail immediately from your system.
> You are also hereby notified that any use, any form of
> reproduction, dissemination, copying, disclosure,
> modification, distribution and/or publication of this
> e-mail, its contents or its attachment/s other than by its
> intended recipient/s is strictly prohibited and may be
> unlawful.
>
> Internet Communications cannot be guaranteed to be secure
> or error-free as information could be delayed, intercepted,
> corrupted, lost, or contain viruses. IDEA Cellular Limited
> does not accept any liability for any errors, omissions,
> viruses or computer problems experienced by any recipient as
> a result of this e-mail.
>
> ********************************************************************************...⇄
> Idea has dropped its roaming tariff for you to be in touch
> with your loved ones when away from home.
> Now outgoing and incoming calls at Re. 1/min and STD at Rs.
> 1.5/min while roaming. Happy Roaming!
> ********************************************************************************...⇄
>
> ************************************************************************
> ideacellular.com E-Mail Domain is now idea.adityabirla.com
> E-Mail Domain
> ************************************************************************
>
> ********************************************************************************...⇄
> Visit www.ideacellular.com to know more about latest
> Products, tariffs, online payments and recharges.
> ********************************************************************************...⇄
>
> An idea can change your life.
>
> ************** LEGAL DISCLAIMER ************
> This E-Mail may contain Confidential and/or legally
> privileged Information and is meant for the intended
> recipient(s) only. If you have received this e-mail in error
> and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com
> and then delete this e-mail immediately from your system.
> You are also hereby notified that any use, any form of
> reproduction, dissemination, copying, disclosure,
> modification, distribution and/or publication of this
> e-mail, its contents or its attachment/s other than by its
> intended recipient/s is strictly prohibited and may be
> unlawful.
>
> Internet Communications cannot be guaranteed to be secure
> or error-free as information could be delayed, intercepted,
> corrupted, lost, or contain viruses. IDEA Cellular Limited
> does not accept any liability for any errors, omissions,
> viruses or computer problems experienced by any recipient as
> a result of this e-mail.
>
>
>


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Dear sir,

This is v.velmurugan working in Larsen & Toubro Limited at Pune.Due some personal problem i would like to disconnect my post paid connection. The outstanding amount will be settled by the end of month April 2011.I Would like to knoe that wat is the procedure for disconnecting the post paid connection.



Please co-operate and give the proper guideness.

Dear Lalit,

We wish to inform you that your complaint for payment has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular