Comments
I purchased idea’s 3G net setter for Rs. 1500 on 23rd April 2011. It was activated on 25th April 2011. I used it for 5 days till 30th April 2011. Then it stopped working, and when I complained to the customer care of idea, they told me that my unbilled usage is Rs. 7500, and that the bill will be generated on 5th May 2011, after which the discount will be done and Rs.750 should be the bill. I waited till 5th May for bill generation, but the bill generated was Rs. 4000. Your company is a big fraud, why is the bill so much? I have used your Idea net 3G just for 5 days. Your company is fooling around the people by generating huge bills without even the usage. I am never again going to use your idea net setter 3G. I don’t want this connection. Return my money that I spent in getting this 3G net setter.
Rakesh Kumar Verma
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Rakesh Kumar Verma
[protected]
I have same complaint, the software provided by idea is showing 2.18 GB data usage since 7th June 2011 when i have bought this bug and they have sent a bill of 2275/- and the outstanding amount is 6000+. how they are claiming that the problem is resolved. vivek anand
still my problem is unsolved...
iam Raveesh babu, team splar kochi.i had used 3g only 5 hours. down loading some songs and orkut, some movie clips.only use max 4hoursor 5.but the great tragedy is my bill is 115676 !!! eleven thousandand more whyyyyyyyyyyyyyyyyyyyyyyyy ???????? what can i do... iam a ordinary customer and my credit limit is 2ooo.why bill is like this. can u believe it...// BUT IAM TELLING THE REAL TRUTH WHAT AN IDEA 2 CHEAT!!!1
I am an idea 2g netsetter, unlimited download version user since november 2010. My monthly bill comes to around 650 rupees per month.I am used to using the internet for almost 16-17 hours a day for browsing as well work related matters. Towards the end of March 2011, I was granted 3g net usage in the 2g connection and this was free . This went on for 2 months and then finally on May 24, 2011 the 3g connection was cut off and I was able to access the internet using the 2g version. I went to the loal idea outlet here in Narayanpeth, Pune to ask them why it was so. They told me that it was given since I was a privileged customer. I then enquired of the 3G rates. They told me for 3GB usage i have to pay 850 rupees . but they are giving a discount of 50% for first 2 months.--that becomes 425 rupees for 2 months upto 3gb download. Now for every 10 Kb usage after that i pay 5 paise. Now I was unaware of the amount of GB one consumes when using it for around 500 hours a month. I conveyed this to the officer there. But they assured me tat It would not be a problem. within 6 days o[censored]sing the 3g connection I was confronted with a bill of 36000 rupees!!. I was flabbergasted and asked the officer at the outlet how this came. She told me it was because of my usage and dismissed it that and told me we have to wait and see what the bill comes out on the 23rd of June 2011. Today I am confronted with a bill of Rs 59K and an unbilled amount of Rs 52K --A total of 1.11 Lakh INR.!!!.. and I have used the net setter for just 24 days. I feel cheated and totally taken for a ride. I am used to paying 650 rupees a month for 2G connection unlimited download and this seems like a solid scam to cheat loyal customers. I am used to paying my bills on time for my netsetter and my idea mobile bill but with this incident I am scarred in my attitude towards Idea 3G and I dont still beleive tht my bill is more than a lakh . Please suggest what I should do.
The biggest cheats in telecom is Idea!!
DONT EVER BUY anything with the brand "IDEA"!!
DONT EVER BUY anything with the brand "IDEA"!!
regards,
Rakesh Verma
Raipur
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