[Resolved]  India Infoline Limited — Not giving my balance

Address:New Delhi, Delhi

Dear Sir, Myself Subhash Yadav having account in IIFL is TNSP1007 and I have requested IIFL team to close my account and transfer my balance.I have follow their procedure and send hardcopy to them but after a week I got a message that we can not proceed further due to signature mismatch. This signature I used in my daily transaction but I never got such response from any side, then again I have sent the account closing form through my registered Mail ID and also attached my signature samples. After following a lots they are considering it and same story they are repeating it that signature are not matching it. Please help me sir in this regards, Thanks & Regards Subhash [protected]
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Aug 14, 2020
Complaint marked as Resolved 
India Infoline Limited customer support has been notified about the posted complaint.
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Hi Subhash,

With regards to your query, kindly note that we are coordinating with the respective team and we would get back to you with the necessary clarification at your registered email id.

- IIFL Customer Care Team
Hi Jitesh,

For account closing form their is process to send account closer form through courier, first time your have rejected my request due to signature mismatch, second time I have followed through mail(registered mail id) and sent once again account closer form and my signature sample also to your team, but I don't know why they are not considering it.

Here I want to clear you that I have not changed my signature and its same as I have requested earlier and each and every time I can not spend money on courier, please consider my request through mail only,

NOTE:On the time of account opening your executive take around 40-45 signature in the form and on the other side if customer want to close his account then your team consider only one column page signature why, why your team can not seen other signature sample which are given in form and confirm where it is written that you will consider only one column signature.

Thanks & Regards Subhash [protected]

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