Dear Team,
I had ordered a cake on 5th of August for my girlfriends birthday on 6th of August 2009 from Kolkata using the site India cakes.com which was ro be delivered to Siliguri
They have delivered the cake, however the product shown on the site was nor the same.
the details are mentioned below :
Product LIST
Id Qty Name Image Amount
45 1 1 Kg EGGLESS Chocolate Truffle Cake 900
Please take an action against them.
I have attached there mail received by me.
ORDER DETAILS
Order Number : ICS5820095 Amount : 1050
Order Date : 5/8/2009 Delivery Date : 6/8/2009
Paid : No Sender's Name : Shaghaf Alam
Special Msg : Many Happy Returns of the Day... The priority of My Life
MEMBER DETAILS
Name : Shaghaf Alam Address : 4, Tanti Bagan Lane Kolkata 700014
City : Kolkata State : West Bengal
Country : India Zip Code : 700014
Phone : [protected] User Id : [protected]@gmail.com
Mobile :
SHIPPING DETAILS
Name : Naureen Hadi Address : Flat No UTE 030204, Efficiecy & Comfort Complex, Uttarayan The New TownShip, Matigara,
City : Siliguri State : West Bengal
Country : India Zip Code : 734428
Phone : [protected] Mobile : [protected]
Product LIST
Id Qty Name Image Amount
45 1 1 Kg EGGLESS Chocolate Truffle Cake 900
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But the required some other flavor of cake and hence was complaining for the cake quality, we had supplied the phone no of the vendor from which cake was delivered but they refused to talk with the vendor.
Then they were forcing us to deliver cake of particular brand, we then took their request and delivered the cake of that particular brand also left the first cake which was delivered with the receiver since they had consumed about 75% of the cake
Even after delivering 2 cakes that too very timely, customer has put a complaint which is false.