[Resolved] Infibeam.com — non genuine and wrong product received

habbump

from Mumbai, Maharashtra

Oct 26, 2012

Address: Andhra Pradesh

I ordered a microSD card SANDISK 8GB on infibeam.com on 8th August. I received this product on 12th but the product packing was damaged and card was found non genuine. This 8GB card was actually showing storage capacity of 3.3GB only even though it was written 8GB on it. Surely it was a fake product sold to me by Infibeam. I complained immediatly to infibeam on same day with supporting pictures. Since then I am follwoing their customer care, written so many emails but no action been taken by them. They are promising 30day replace guarantee but not acting on that.
I have wasted so much of time and money on phone and other communication but in vein. Serious action needed to stop these companies working like this.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aassinha

from Noida, Uttar Pradesh

Feb 21, 2012

Infibeam.com — Wrong product supplied by Infibeam

I ordered for a mobile phone on Infibeam.com. They delivered me the wrong model - which is not only of lower price but also not my preference. I have written to them for replacement but not sure if they are going to listen. I had a horrible time in the whole order prcess as well.