[Resolved]  Jeyachandran Gold House / Jeyachandran Gold House — Pickpocket within the shop

Address: Chennai, Tamil Nadu

We visited this shop as they had several discounts during the Aadi season. But when we were finally ready to pay the bill an amount of Rs. 20,000 was pick-pocketed from my Mom's purse. We immediately informed the store's manager and his reaction was pretty disappointing. He said that the shop was crowded and hence he couldn't help us in any way....that's all!!! I agree that the shop was crowded but doesn't mean that they should treat their customers with such an indifferent attitude! Seeing their attitude makes me suspect that the pickpocket was staged by the owners themselves. Also when I was returning some of the old gold that we had I noticed that many customers were returning old broken gold most of them which were bought from them. I also bought an anklet for my son which turned loose the next day we bought it! Another anklet that I bought for myself has also become very loose in just a couple of days, now I am beginning to question the quality of their silver and gold jewelry...Very, very disappointing! Are there anybody else out there with similar complaints as mine (I hope not)...please post.
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Aug 13, 2020
Complaint marked as Resolved 
 
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poor customer service... i jst called them up to ask about wastage (0%) projected in ther Ad. The gal picked up the call was so rude.. not answering.. whaever I ask.. she's bluntly saying.. come to shop & verify.. wat non sense... to know a small details she's asking to travel almost 50kms. worst customer service

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    Jeyachandran Gold House / Jeyachandran Gold House
    Chennai
    Tamil Nadu
    India
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