[Resolved]  Kentucky Fried Chicken, Murwillumbah — bad service, dirty premise, terrible food

My family visited kfc,murwillumbah this afternoon and was looking forward to a pleasant experience and instead we got bad service, terrible tasting food, and a filthy premises. I will never return to this take away again after todays experience. Upon arrival we decided to find somewhere to sit first before ordering food. We could not find a clean table in the whole place, by the way we were the only people in there at the time and it was 3 30 in the afternoon. After asking one of the unpleasant staff members to clean a table for us we ordered our food. The meals were of a very poor standard. My husband then took my 2 and 4 year old children to the bathroom to simply wash their hands and was disgusted with the unhygienic toilet and wash basin. The toilet was covered in faeces and looked like it hadn't been cleaned for a month. I understand its a busy take away, but I feel this is not acceptable for anyone to use and personally made me feel quite sick thinking my children had to use this bathroom. During our time within this take away I watched the duty manager which was a young girl around 20ish who walked around with the face of a dragon, no smile, no greeting, just looking at us like we were disturbing her day. What a poor representation for her employer. And finally, what troubled me the most was the fact that if this was our experience as a customer, what the hell is going on in the kitchen from where we just ate. I can only imagine what the hygiene was like in the kitchen and that again makes me feel sick and angry. I hope this reaches this store and the staff are given some training in customer service and hygiene standards, and the owner takes more of an interest in his buisness.