[Resolved]  Mahanagar Gas Ltd — non co-operation from the office barriers as well as field representatives

As i am a Mahanage Gas consumer from last 2 yrs and submitted online complaints, through telephone and also personally for non generation of bills as no one is coming to take the reading of the meter. Though, we have already given instruction that we are working people and no one will be available from 11 A.M to 5 P.M. Instead of that i have also personally give the meter reading to them and on the assumption basis they have sent us the huge bill as it was used similarly. our usages are also very much less as we are not available at home for nearly 6 hrs.

We have also given so many complaint and follow up also but in vain and the cycle contineous the same as it was previously working.

Please adivse on the same and take some action to the non co-opearation from the govt dept like this for non serving to the public though it meant for the public only.

Regd,
Keval B Rao
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Aug 14, 2020
Complaint marked as Resolved 
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To ARUN N. SHIRSEKAR
The General Manager Mobile: [protected]
Mahanagar Gas Ltd.,
Mumbai.

Reg:-
New Gas pipe line installation is going on at Building C2- Neelyog Apartment, Gaurishankar wadi Pant Nagar Ghatkopar East Mumbai.

Your pipe line at the ground floor erected attached to the pillar of the building from the inner side of the Garage No. 8 which is at the left side of the entrance of C2 wing of the building. The pipe line is always taken from the front side of the piller and not from the inner side of the pillar where vehicles are parked. There is possibility that while parking the vehicle/ car inside the Garage or taking out the car it may get struck with the pipe line which may lead to:

1.Damage to the Car.
2.Damage to the Gase pipe line.
3.Leakage of Gas upon striking the vehicle to the Gas pipeline.
4.Other relevant damages and inconveniences etc.,

To avoid the future possibilities, please have relook nowitself (as work is still in progess and not yet completed) and remove the pipe line from the inside of the Garage (building pillar) and take it from front side of the pillar or from other suitable place.

Please note any damage to the car and / or to the Gas pipe line and relevant damages if any will be totally your responsibility, and you will reimburse the damage to vehicle (if any).

Arun N. Shirsekar.
Respected Sir/Madam, My previous CRN No. 173916 & New CA No.[protected].
Recd your current Gas bill dtd.29/03/09 for Rs. 1679/-. with previous arrears of Rs. 1005/- which has paid on 22/03/2009 vide cheque No.137889 of The City Co-op Bank Ltd. Borivali (E), Mumbai 66. And the same amout has been deducted from my a/c on 25/03/2009, even though current bill shown such amount as arrears. For this purpose I have trying to contact your C.S.Helpline nos. more than one hour & spend around Rs.25/-. Every time your computerised msg gets "Our officers are busy, stay on line or contact later". & after getting officers line no one was attending the phone. Now you tell me given contact nos.are really helplines or unhelpline nos. One more thing I would like bring your notice that, Cuurent bill for March 2009, Bill date 29/03/2009 & Despatch dt is 27/03/2009.

Sir, I am going to pay Rs.674/- Instead of Rs.1679/-.(Rs.1005/- has been paid last month). Also request you not to charge delayed payment charges.

Thanking you & oblige.

Arun Mondkar

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