[Resolved]  Mother Dairy Fruit & Vegetables Outlet 0129, Vasant Kunj — Highhandedness & Arbitrariness at SAFAL outlet 0129 Vasant Kunj.

Address:South Delhi, Delhi

Mother Dairy outlets (including SAFAL- Sabji, Phal ) were supposed to meet the daily requirements of Delhi Consumers, shielding them from High-handed & Manipulative Tactics of Mandi Mafia & PROFITEERING BY RETAILERS. These were to be operated by CAREFULLY SELECTED EX-SERVICEMEN. By any stretch of imagination, these were NEVER TO BE USED AS FIEFDOM OF VESTED INTERESTS AT THE COST OF CONSUMERS. BUT EXACTLY THAT IS WHAT HAS BEEN HAPPENING, IN TOTAL DISREGARD OF PROCLAIMED OBJECTIVES.
In some cases, the ORIGINAL CONCESSIONAIRE is NOWHERE IN THE PICTURE, HAVING SOLD / SUB-LET THE DAY-TO DAY WORKING OF THE SAFAL OUTLET to VESTED INTERESTS. Now the Average consumer is left to suffer the Arbitrary & IF REQD TO SERVE THE VESTED INTEREST, even RUDE, & sometimes THREATENING BEHAVIOUR of semi-literate hire-lings of the PROFITEER, in COLLUSION of Inspectors deputed for the purpose!!
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Aug 13, 2020
Complaint marked as Resolved 
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Mother Dairy Vegetables — Under-weighing of vegetables.

Sir,
On 12.11.2010 at around 7.15 a.m. I visited Mother Dairy Vegetable Outlet situated near Mother Dairy Milk Booth No. 563 installed near Pocket B 8, Rohini Sector-3 to purchase some vegetables i.e. potato and onion. I got astonished to find that the items which I purchased was weighed less than what should it had been. I insisted to provide a receipt for the items which I purchased and paid but the salesman has very rudely denied to give it and said that nobody is born under the sun to do anything against him. This is a very heinous thing if a person selling vegetables from a government sponsored stall says like this that too in a free India which we boast of. If he is not stopped or punished or nipped in the bud,he will get more and more courage to do unfair practices and humiliate more and more customer.
I request you kindly to take stringent punitive action against him and also asked to reimburse my hard earn money which he extorted from me as unfair practices.
Thanking You Yours
Dated:12.11.2010 R.L. Yadav
R/o Pocket B 8, House No. 221
Sector-3, Rohini, Delhi-110085
Tele.[protected]
[protected]
I visited the Safal outlet (booth 135) in B-8, DDA market, Vasant Kunj on 4th Jan, 2013. I asked for 500 gm of Pumpkin which is usually cut and weighed by the cashier himself. I was instead given 850 gm to which I objected. The cashier refused to give me any pumpkin at first and stared aggressively at me. Despite my polite requests he refused to reduce the quantity and asked me to shop elsewhere the next time. He was extremely rude and it seemed he was too eager to get into a physical fight. Many complaints regarding the accuracy of the weighing measures used and the attitude of the cashiers have been brought to my notice before.
I hope Mother Dairy reconsiders its decision to employ such brutes at its outlets. This outlet is being run as a private fiefdom by goons and it is disappointing to see the good name of Mother Dairy and Safal tarnished like this.

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