[Resolved]  Naaptol.com / Sewing Machine — Item received other than ordered one

Address:Kandhamal, Odisha

Sir,

I have received one sewing machine of Naaptol brand from "N B TELESHOPPING PVT LTD, 5C, 5TH FLOOR, METRO HOUSE, SAHIDNAGAR, BHUBANESWAR, ODISHA, Mob No-[protected] / [protected])" by VPP No-D6534 & Parsal No-EO[protected] for Rs1995/-. But the item which I have received is not that item which I have ordered (item deal code-551). In addition to machine offers like needle, charger, needle threader, foot padel,4 metal bobbins and thread set should be remained in that VPP packet as per their advatisement but only machine is there in that VPP.Further I think, that machine was used one and some parts were broken. If this will be the attitude towards the customers then how will we believe them? Please take up this matter and make necessary action.

Thanking you.

C mallik,
Phulbani (Orissa),
Mob-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Many thanks for your responce of my e-mail. I will be happy if you will take up my problem and take necessary action.

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