NIIT Jayanagar — Service not provided as agreed while joining

Address: Karnataka

Hi,

This is regarding the service received from NIIT Bangalore, Jayanagar Centre. I joined NIIT for Diploma in Java technologies as on 27/10/2010. While joining they said they have batch running for the time 9 to 11 and for me it is convenient and I joined the class. For 2 months they kept the batch for the mentioned time. And afterwards they changed the time of the class from the time 11 to 1pm which is not possible for me because I have to go to office by that time. I joined the course because they said they had a timing which is convenient for me (9 to 11Am). Without notice they changed the timings and I could not attend the class then onwards. So I decided to change the batch and joined Sunday class, by paying Rs. 552 as their batch transfer fee. I was going for the Sunday classes and by the end of the course I came to know my name was not enrolled in the weekend batch even though I paid the money for the same.
In this paragraph I am explaining how I came to know I was not transferred to the weekend batch. One day when I was going to the office I got a call from my trainer saying that the coming Friday is my course examination. But I told to him that I cannot attend the exam because I have to go to office on that day and I also asked him that how can they schedule the exam in a week day as I have joined in a weekend batch. Then he only told me that my name has not changed and also one of my friend who is studying in the weekday batch also told me that my name was calling in his batch. After some days they called me again called me and asked me to come to institute and collect my course certificate. After giving the course certificate they told me that I even cannot write the supplementary exam as they have issued the course certificate. I feel like I have been cheated by the institute from the beginning as they gave me false information about the batch timings, because of that I could not attend the class and even though I changed the batch they did not change my name to the weekend batch. I request to help me to get back my money as the institute has cheated me.

Thank you,
Santhosh