Address: | Pune, Maharashtra |
Hi,
I placed a order of a t-shirt with pepperfry.com on 24/08/2012. Order id is[protected]. The color of product is shown as Blue and Green on site, but the product I received of black color.
When I contacted them they asked me to ship it back and told me that courier charges will be reimbursed.
I sent it back to them on 31/08/2012 with DTDC courier Consignment No : V09882239, and they received it next day.
Since then I am following it with them regarding reimbursement of courier charges and everytime they say it is processed on 04/09/2012, but till today 17/09/2012 I am yet to receive reimbursement of my courier charges.
Their customer service is pathetic, executives ther don't know how to talk with customer and unable to resolve issue.
Thanks,
Prakash Inani Was this information helpful? |
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