Comments
I had purchase a cd from planet m fort store mumbai.on 7th May 2010 When i came home and opened up the cd it was all broken next day I went to the store for the replacement the person across the counter told me that i will have to wait for 4 to five days and they issued me the credit note I again went on 13th may 2010 and i was made to wait for 2 hours and I was told to come back again . when today i went to the store the attendent across the counter did not attended me but started to bad mouthing me and telling me do whatever you can we will not attend you.I am surprised the store like planet m can't arranged for the cd for 15 days and keeping one the the worst staff i have ever seen behind the counters .I did not expect this from planet m.No doubt my money is gone because of your staff but it will be good if you tell the worst staff at your fort store to behave properly with your coustomers.We are not liable to come there every seven days to collect the credit note.The staff even did not have the courtesy to call up when i had even called up on wednesday. I thought you must be having good staff but the people which i have seen today at your store are one of the worst staff i have ever seen in my life
I had purchased a mobile phone from planet m in paschim vihar new delhi, on the 28th of february 2010. The brand is micromax q-3. when they gave everything was working fine, the staff was very very helpful and they explained me all the details about the product. However after few days the memomry card stopped responding.
I went to give the handset today and I told that I will be requiring another handset as I need to receive calls as well. The person who was there named Rajinder sd we cannot do anything u have to come on monday. There after three people came who had defects in their handsets. This clearly shows that Planet m is not selling good products its selling substandards or second hand products. Atleast you should train your salesman to speak properly. Belive me i wont recommend any one to planet m. Its the first and the last time