[Resolved]  Pond's Age Miracle — Same name, similar pack, but degraded product..why this when everything was going well ??

Address: Bangalore, Karnataka

I am from Bangalore and was personally vouching for Pond's Age Miracle all these days, BUT NOT ANYMORE. The first time (about 3 months back) I bought Pond's Age Miracle (Rs. 350) from a local supermarket and was very happy with the result. In the month of July I purchased Rs.140 box from Star Bazaar Bangalore and I noticed that it smelt different, made skin oily and look dark. The feel of the cream was totally different, not a bit like how it used to be. I washed it off and used the leftover cream from the first pack i bought and no surprise, it did feel and look good. I thought maybe becoz this is a small pack and there could be some discrepency. I was very unhappy with the cream, i discontinued using it. Just to make sure that it could be one-time mistake i again bought Rs. 350 box which was sold at a discount price (Rs. 199) from a nearby medical store. I was very disappointed to see that even this was bad. All the 3 pack look the same. I am very sure that this is not the same product that was initially released in market. There is something fishy behind Ponds' discount offer. We didnt ask for discount. All we need is a quality product. This is breaking of trust and purely cheating. VERY DISAPPOINTING !
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Aug 13, 2020
Complaint marked as Resolved 
 
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    Pond's Age Miracle
    Karnataka
    India
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