Comments
i have been using airtel pre-paid service since 4yrs without changing my number, it heard that those who use the same number continuously for more than 2 years are vested with some offers or benefits, but i have not been offered or asked for any of them, but its disgusting to hear that airtel's customer service has been worst, i had received a call from seema([protected]) from airtel if i was interested to go for post-paid service, initially i rejected her call and then when she came with benefits and offers which pre-paid has not got, because she promised me of giving free connection as i was the customer who was using the same number for more than 2 yrs, she then sent her assistant to collect the required documents for proof of reference, the assistant had come late, so i had to provide passport photocopy for reference which was made when i was in my own house, verification rejected because they didn't have faith if it was my home or some stranger's house, i then called seema, she had given the customer service agents number([protected]), whom i contacted said that address had a concern so i had to provide the present staying address, i said "ok fine" send the assistant and he gave second new sim card and took back the first one and said it would get activated within 48 hours after verification, so its almost 1week nothing was made, then the people came for the second round of verification who informed me that my post-paid sim would get activated within the same evening, now i have been waiting for 24 hrs, 48hrs, 72hrs almost 2 weeks now no response, now both sim (pre-paid and post paid sim shows inactive sim) when i called the customer service they say that its activated "sir" that's what it says in their system, but to me its says inactive sim, i was pretty happy using pre=paid service without complaining as to " why i dont have 100 sms free or amy of that kind" because i liked airtel compared to other network, so i[censored] could please reactivate m old pre-paid sim, i would be more happy, my number is[protected], please do the needful and oblige..thanks sumesh
Reply
Dear sir,
It my consern to, I am your post paid user, i paid every bill of my uses with out see bill, i useto get only sms from 121 and paid to my biill till now. I have some issue which mentioned below.
1) i maked a complene regarding my hard copy bill on 18th April, but i got it so late.
2) I contune my payment done by creadit card or by checqe, but some time i unable to do that cause of your tecnichal problem,
3) last time your sunver has been down between 17th to 27 of may, which cause of i unable know about my dally bill states. tell me who person paid bill from 121 alerts only that person what will do. Every person has a dally limites about his useges, i reached unmanageble limites cause of your tecnichal problem.
fot that i did not get any information befor and after that tecnichal problem.
I have make many complen to your coustmer care excative, Which all complen no. mantioned bellow.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Finaly i would to like say that, i am unable to pay any bill from 17th to 27 of may.
Thanks & rgards
Abusama shekh
Mobil no. - [protected]
It my consern to, I am your post paid user, i paid every bill of my uses with out see bill, i useto get only sms from 121 and paid to my biill till now. I have some issue which mentioned below.
1) i maked a complene regarding my hard copy bill on 18th April, but i got it so late.
2) I contune my payment done by creadit card or by checqe, but some time i unable to do that cause of your tecnichal problem,
3) last time your sunver has been down between 17th to 27 of may, which cause of i unable know about my dally bill states. tell me who person paid bill from 121 alerts only that person what will do. Every person has a dally limites about his useges, i reached unmanageble limites cause of your tecnichal problem.
fot that i did not get any information befor and after that tecnichal problem.
I have make many complen to your coustmer care excative, Which all complen no. mantioned bellow.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Finaly i would to like say that, i am unable to pay any bill from 17th to 27 of may.
Thanks & rgards
Abusama shekh
Mobil no. - [protected]
Phone No: [protected]
Please expedite refund of my security deposit of Rs. 4000/ for ISD. The plan now is converted to pre-paid.
Please expedite refund of my security deposit of Rs. 4000/ for ISD. The plan now is converted to pre-paid.
Dear sir,
this is mallikharjuna.vallpeu, i took postpaid conection from your branch at malkpet, on the date of 01/07/08, my mobile no. is [protected], on the next day it comes to activated, on the day only i got a message from ur costmer care also, "ur verification is done now u happilly use to our connection", then two days after my outgoing is abort, then imediately i called to ur costmer care then those people told me, "ur verification is in negative sir, if any issues go and meet in our nearest vadafone center"i went to ur office, then these people replys me"am sorry sir, we will send our verifier again sir" then i came back.on 10/07/08 this day he came to my home, he verified, then after i don't know what happens, this day at 11'o clock onwards i loss ur network on mobile, its totally colapsed even am not getting incoming also.
am kindly saying one thing please check the details & deduce the problem or else i would like to change my connection.
thanking you,
mallikharjuna.vallepu
this is mallikharjuna.vallpeu, i took postpaid conection from your branch at malkpet, on the date of 01/07/08, my mobile no. is [protected], on the next day it comes to activated, on the day only i got a message from ur costmer care also, "ur verification is done now u happilly use to our connection", then two days after my outgoing is abort, then imediately i called to ur costmer care then those people told me, "ur verification is in negative sir, if any issues go and meet in our nearest vadafone center"i went to ur office, then these people replys me"am sorry sir, we will send our verifier again sir" then i came back.on 10/07/08 this day he came to my home, he verified, then after i don't know what happens, this day at 11'o clock onwards i loss ur network on mobile, its totally colapsed even am not getting incoming also.
am kindly saying one thing please check the details & deduce the problem or else i would like to change my connection.
thanking you,
mallikharjuna.vallepu
I WANT TO DISCONECT MY MOBILE NO[protected] REASON IS excess billing
to,
the head customer care,
dear sir,
myself mr.satish chand sharma ha been taken idea potpaid connection in 2006 mobile no. is [protected] i had given 500 rs as per my connection charges after a month i closed my connection .
after a year a call is come from ur customer care side to pay the bill of rs. 1100
i paid that bill i repeat i paid that bill on dated 17th may 2007 bill no. rnmf 71111028 at j44 sec 18 noida and i had give application to close that connection second time
after this a year later on 10th sept the call came from ur customer care to pay a amount of rs 3200 for that connection which one is closed in 2006 so, i dont know for what i had to pay
and when i call on that idea no. person name mr. deepak is is used that no.
so, please tell me for what i pay
plase do the needful
tnanking you,
your; faithfull
satish chand sharma
mob. no. [protected]
the head customer care,
dear sir,
myself mr.satish chand sharma ha been taken idea potpaid connection in 2006 mobile no. is [protected] i had given 500 rs as per my connection charges after a month i closed my connection .
after a year a call is come from ur customer care side to pay the bill of rs. 1100
i paid that bill i repeat i paid that bill on dated 17th may 2007 bill no. rnmf 71111028 at j44 sec 18 noida and i had give application to close that connection second time
after this a year later on 10th sept the call came from ur customer care to pay a amount of rs 3200 for that connection which one is closed in 2006 so, i dont know for what i had to pay
and when i call on that idea no. person name mr. deepak is is used that no.
so, please tell me for what i pay
plase do the needful
tnanking you,
your; faithfull
satish chand sharma
mob. no. [protected]
To Reliance communication employees,
The service of reliance is not good as it was before 2 yrs. due to misscommunication between you and your retail stores(Reliance webworld) customer getting penic.
i got a call from ypor side that my bill payment i exceed to my credit limit, and this message i got in morning 11 am than somewhat around i did my payment by cash in evening 5 p.m. but still this is 9 p.m. in night . your customer care executive is saying u hav not paid the bill its not showing in computer, , boss please mke some good communication between you and your vendors and now i am unable to do my outgoing calls. Boss plase remind of credit limit to your customer before 2-3 dys. so we can get some time and do not have to face this problems.
boss this is really hectic. i hav to go out of town for some office purpose and i am not able to do n recieve my romaing calls...
in this thing every company is linient and better than your company...
sorrry to say.. but i am highly dissatisfied with this kind of response...
boss do something if you can...
Thanks and regards.
Saurabh Mehrotra
[protected], [protected]
The service of reliance is not good as it was before 2 yrs. due to misscommunication between you and your retail stores(Reliance webworld) customer getting penic.
i got a call from ypor side that my bill payment i exceed to my credit limit, and this message i got in morning 11 am than somewhat around i did my payment by cash in evening 5 p.m. but still this is 9 p.m. in night . your customer care executive is saying u hav not paid the bill its not showing in computer, , boss please mke some good communication between you and your vendors and now i am unable to do my outgoing calls. Boss plase remind of credit limit to your customer before 2-3 dys. so we can get some time and do not have to face this problems.
boss this is really hectic. i hav to go out of town for some office purpose and i am not able to do n recieve my romaing calls...
in this thing every company is linient and better than your company...
sorrry to say.. but i am highly dissatisfied with this kind of response...
boss do something if you can...
Thanks and regards.
Saurabh Mehrotra
[protected], [protected]
To,
The Manager
Bahrati Air Tel Ltd.
A/c No.[protected]
All the below mentioned Nos. are in the name of C G Parivar Pvt. Ltd.
1. [protected]
2. [protected]
Dear Sir/Madam.
We want to disconnect the mobile Nos. as mentioned above immidiately & refund the advance at an earliest and oblige.
Note : Payment for bill No.[protected] made against cheque No. 000449 for Rs. 8, 187/- dated 31st October 2008. Drawn on Kotak Mahindra Bank Ltd. Vashi Branch.
The Manager
Bahrati Air Tel Ltd.
A/c No.[protected]
All the below mentioned Nos. are in the name of C G Parivar Pvt. Ltd.
1. [protected]
2. [protected]
Dear Sir/Madam.
We want to disconnect the mobile Nos. as mentioned above immidiately & refund the advance at an earliest and oblige.
Note : Payment for bill No.[protected] made against cheque No. 000449 for Rs. 8, 187/- dated 31st October 2008. Drawn on Kotak Mahindra Bank Ltd. Vashi Branch.
To,
The Manager
Bahrati Air Tel Ltd.
A/c No.[protected]
All the below mentioned Nos. are in the name of C G Happy New Life Consultancy Pvt. Ltd.
1. [protected]
2. [protected]
3. [protected]
4. [protected]
Dear Sir/Madam.
We want to disconnect the mobile Nos. As mentioned above immidiately & refund the advance at an earliest and oblige.
Note : Payment for bill No.[protected] made against cheque No. 000449 for Rs. 8, 187/- dated 31st October 2008. Drawn on Kotak Mahindra Bank Ltd. Vashi Branch.
The Manager
Bahrati Air Tel Ltd.
A/c No.[protected]
All the below mentioned Nos. are in the name of C G Happy New Life Consultancy Pvt. Ltd.
1. [protected]
2. [protected]
3. [protected]
4. [protected]
Dear Sir/Madam.
We want to disconnect the mobile Nos. As mentioned above immidiately & refund the advance at an earliest and oblige.
Note : Payment for bill No.[protected] made against cheque No. 000449 for Rs. 8, 187/- dated 31st October 2008. Drawn on Kotak Mahindra Bank Ltd. Vashi Branch.
I am one of the post paid customers with the no.[protected]. It is an add on card on [protected]. I would like to have Internet Connectivity for the No [protected]. What is the plan for unlimited Hours. If not so what is the next plan which is affordable ? And further I want to login an id in airtel to have easy access to solve my problems if any.
sir,
is there any one to listen the customer problems?
i cannot connect make to talk directly with customer care
is there any one to listen the customer problems?
i cannot connect make to talk directly with customer care