Comments
Dear Sir/Madam,
Yesterday I booked a cab from New delhi railway station to tilak nagar
for pick up time 2300 hrs.
My train became late by 45 minutes so I asked driver to wait if he
wanted to wait or cancel my booking. I got a confirmation from quick
cab that my booking has been cancelled at 23:48 hrs.
I received a call from driver stating that he is waiting out side of
station. I boarded the cab aroung 00:10 hrs.
Cab driver took the cab from C.P to Dhaula Kuan to Kibri palace to
Tilak nagar. He charged for 31 KM.
Now my concern is:
1. Though my booking was cancelled by quick cabs, how come driver
charged Rs 50 for booking charge, Rs 100 for waiting charge.
2. I have checked with your customer services, they said it is hardly
20 KM distance between New delhi station to tilka nagar. Why driver
took the wrong/longest route?
3. I asked for reciept, driver denied straightly.
Please take some action as I useually book quick cabs and a very
faithful customer.
Kindly find the details of my booking:
Vehicle No : DL1RT2136 EECO
Driver Name: Pradeep Kumar
contact no of driver: [protected]
Cab was booked by me only through my contact no: [protected]. Booking
ID: 201286
Yesterday I booked a cab from New delhi railway station to tilak nagar
for pick up time 2300 hrs.
My train became late by 45 minutes so I asked driver to wait if he
wanted to wait or cancel my booking. I got a confirmation from quick
cab that my booking has been cancelled at 23:48 hrs.
I received a call from driver stating that he is waiting out side of
station. I boarded the cab aroung 00:10 hrs.
Cab driver took the cab from C.P to Dhaula Kuan to Kibri palace to
Tilak nagar. He charged for 31 KM.
Now my concern is:
1. Though my booking was cancelled by quick cabs, how come driver
charged Rs 50 for booking charge, Rs 100 for waiting charge.
2. I have checked with your customer services, they said it is hardly
20 KM distance between New delhi station to tilka nagar. Why driver
took the wrong/longest route?
3. I asked for reciept, driver denied straightly.
Please take some action as I useually book quick cabs and a very
faithful customer.
Kindly find the details of my booking:
Vehicle No : DL1RT2136 EECO
Driver Name: Pradeep Kumar
contact no of driver: [protected]
Cab was booked by me only through my contact no: [protected]. Booking
ID: 201286
Contact Information
New delhi
Delhi
India
Delhi
India
corp.quickcabs.in/index.html
011 67676767
File a Complaint
Thanks,
Vishal Pathak