Dear sir this is complaint with respect to handset change card.
i had change my handset from subhiksha Mobiles Vashi navi Mumbai sector- 17.
and i asked for reliance handset change card to load my same number on new handset.the MRP of card is Rs. 25/- and subhiksha stores asked me to pay Rs. 50/- for the same without giving me bill for the same.
with long discussion and arguments they refund my Rs.25/- but still i feel its harrasment for customer.
please do something so it should not happen with other costomer.
Prashant Gupta Was this information helpful? |
Ethics come last in their list of priority.
I had activated the roaming plan of Rs. 5 on my mobile No. [protected] at 12:50 am on 27 September 2013. The plan assures free incoming calls and a call rate of 1.5 paise per second. However, my outgoing calls were being charged at Rs. 1.50 for STD calls and Rs. 1.00 for Local calls. I reported this to the customer care of Reliance CDMA. The customer care executive agreed that the deduction was wrong and lodged my complaint ensuring my money would be refunded within 48 hours. The complaint number was[protected]. However, after 48 hours when the amount was not credited, I contacted the customer care cell again only to be told that the disputed amount of Rs. 12 shall not be refunded. I have been communicating ever since through mail only to be replied that they will hold back my Rs.12. I am feeling cheated. TRAI is sleeping, for reasons best known to them. Where do I put up my grieviance.