[Resolved] Reliance Trendz — Fooling People with Coupons | |
Reliance Trendz is in the habit of fooling customer lke me with their coupon offers.. This month I made purchases worth 9000 Rs and I was given coupons worth 4500. The condition is that 500 Rs coupon gets redeemed on purchase of 1000 Rs (in multiples of 500 Rs value ). They have also mentioned some exclusions ...but not stated clearly in coupon as to what they are..The coupons are to be accepted from yesterday till 11th of July.. I went with family to Gurgaon just to purchase cloth and encash the same. I was in for a shock... 1) There were atleast 100 small posters in the store saying that there was some problems (technical) with coupons and they were not accepted that day.. 2) Almost 90% of Brands and categories were exempted (in ladies wear) from the coupon redemption scheme... 3) The staff had no idea of the trouble the customer is put through..... Some people who threatened the store staff with legal consequences or had good links were finally allowed to encash coupons .... I have had the same experience in previous cases with reliance... Earlier cases last diwali time offers( coupon) and the Reliance time out offers... You wil be in for a rude shock.... when you take coupons... The store does not respect its own coupons ....They dont keep up commitments and always shortchange their customers Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
i think it's a heabits, mostly big stors doing same excsise and they know very well no body can take action aganist them
The staff @ Reliance Trendz doesn't know how to attend customers as it requires formal training, education and grooming. See the Staff @ Pantaloons and notice the difference yourself.
It is true, even i had the same issue, i purchased scullers, Peter England and John Player brands, but when i checked these at home, stitched threads were coming out, Reliance is selling seconds at original price and fooling the people like this.
i am of same experience . i received coupons for two nights /3 days stay in some selected hotels at selected places. when i first opted for two alternative places the travel port personnel called on phone and told that they dont have accommodation in the hotels ( which are star hotels) and offered me alternative cheap hotels(which are not listed) though i have sent my request well in advance. when i inquired personally those hotels i am told that there is vacancy. when i asked the travelport to reply the same they have tactfully returned my voucher asking me to use other time.
2nd time also i selected fortune hotel at tirupathi they made same plea and booked guestline hotel which is very cheap hotel and service is bad. as i have already fixed with the other reservations and there is no possibility for extension, i have gone for.
this what happening with the reliance cheating spree.
2nd time also i selected fortune hotel at tirupathi they made same plea and booked guestline hotel which is very cheap hotel and service is bad. as i have already fixed with the other reservations and there is no possibility for extension, i have gone for.
this what happening with the reliance cheating spree.
My experience not deferent in Aurangabad.I have purchased a school bag of grip which torn in two months.
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No 62/2, Richmond Road, Bangalore, Karnataka, India - 560025
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I broughtr a trouser and gave i for alteraion at the customer service desk, and he did not bother to call me up before closing the shop at 10, i will have to go all the way some day again in order to collect that trousers.