[Resolved]  Seventymm — Goods not received

I had purchased a one plus one swatch watch deal from your website on the 24th of August. I received the order on Sept 2 and to my utter dismay found that there was only one watch that had been sent, while I have paid for two, as per your shopping deal.

Also, while the watch itself looked new, its case looked really old, dull and scratched especially on the top. i immediately rung up your customer care and somebody called Prabhaker told me to mail a photo of the watch at [protected]@seventymm. i did that, and was told by someone called Priya that the watch would be replaced and the missing watch would be provided to me within 7 days. On Sept 9 i again got a call from Priya saying the watches are in Delhi and should reach me in 48 working hours. Today is the 14th and i have as yet to get my replaced watches.

My order number is 90034099 and it was supposed to be cash on delivery, which I paid the delivery man. However, I did not get a receipt for the same. Till date after almost 25 days i am yet to recieve the product. this shows lack of commottment and professionalism on the part of seventymm. they have taken money and have not delivered. All calls to the company mysteriously drop after being transferred to dealing officers.