Shymas Honda — Unsatisfactory service

Address:

Alappuzha, Kerala

My name is Jithinsha from alappuzha, i had purchased a Honda Activa (Black, w3517) on 28/12/2006 from Shymas Honda. From the starting itself i had many quarrels with the staff over their regarding the service. I had faced many problems which even resulted to an accident where i was so close of missing my mother, that time the issue was regarding the axle. The axle had broken long time ago and neither the staff over the dealer informed me about this. When i faced the problem of balancing the vehicle, i consulted a Honda trained mechanic and he informed about this and it was him who welded it for the time being and asked to purchase one. The very next day i consulted it with the showroom and they said the material is out of stock. After a few days again my vehicle lost it balance and met with an accident. After that i again consulted them regarding the same and again the same result, also i had asked them to replace my left hand side rear mirror and my foot mat. Its almost now one year i have been requesting to change these, still now they have not responded in an authoritative manner. Today also i faced the same as i felt really bad of purchasing this vehicle from such a dealer. I have used almost the products from honda till i faced these issues and due to this i never let anybody face these.

I wish the management of Honda take disciplinary steps against this dealer so that you can emerge as one of the NO:1 industry in the world. Hope to have a step ASAP.

Thanks and Regards,
Jithinsha