[Resolved] Tata Indicom Broadband — Regarding no centre for bill payment and very poor service

asis57416

Address:

Bankura, West Bengal

Sir,My self Asis Kumar De.I am holding one TATA INDICOM POST PAID INTERNET CONNETION SINCE 2 YEARS OR MORE.My Acct.No:[protected],My Broad Brand No:[protected].Company because from the month of April They have Closed their TVSCOCO office and for that I am unable to pay their bill and more over that The bill what they have raised for the month of April,I have not used it because on the month of march they closed their TVSCOCO office at bankura.
And very surprisingly,They don't even inform me that where we paid our bill.
Here I am requesting you to look into the matter and do the needful.
Asis Kumar De
Ph.No:[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Tata DoCoMo Customer Care

from Pune, Maharashtra

Dear Mr. Kumar,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per our records we found that you have an outstanding amount of Rs.1614/- and we haven’t received any payment since 24-Feb-2012 to till now.

However, we would like to inform you that you have charged as per the prorate base due to TSP and there was no wrong billing and you are charged as per the rental.

Hence, we kindly request you to clear the outstanding amount ASAP.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.