Address: | Gautam Buddha Nagar, Uttar Pradesh |
TO,
THE GM,
MARKETING,
TATA MOTORS
SUB-----FREQUENT BREAKDOWN OF NANO CAR
------REQUEST FOR REFUND OF MONEY
---- -REQUEST FOR REPLACEMENT OF NANO CAR
REFRENCE ----NANO CAR NO.UP 16AK 5348
SIR,
I, DR POONAM CHADHA, am a Senior Consultant, inNTPC ,DADRI, near NOIDA.
With a lot of enthusiasm,I, purchased a NANO CAR,for my daughter, who is in Modinagar, for daily communication.
I had a lot of trust and faith in TATA MOTORS, being a totally indiginous manufacturer of cars
My car was purchased on 16/07/2012 with above registration no. From OBERAI MOTORS,SECTOR 63,A184,NOIDA,
My residence is 40 kms from Oberai motors, NOIDA
This new car has been cotinously giving me trouble since the purchase of car
I, HAVE BEEN RUNNING 80KMS TO AND FRO,to OBERAI MOTORS,time and again, having to take leave to get the car repaired
Thus,I, have been subject to MENTAL/PHYSICAL/ECONOMICAL HARASMENT
Further, we have not been able to USE THE NEW CAR
The details of breakdown are as follows[protected]
12/08/2012 [protected]the clistermeter is changed
31/08/[protected] Engine is overheating
[protected]A/C Stopped running
[protected]FAN stopped running
[protected]CAR giving JHATKAS
Complain no 1-[protected] lodged on tollfree no.
Mechanic from MODINAGAR attends
cannot rectify defect
refers car to dealer
01/09/[protected]Car taken to dealer
--------car giving JHATKAS as engine gets heated up
DEFECTS NOTICED ARE
--- Engine overheating
---A/C,FAN,MUSIC SYSTEM not working
Dealer rectifies the defect
03/09/2012
----AGAIN THE CAR GIVING JHATKAS
-----Engine overheating
------A/C, FAN, MUSIC SYSTEM NOT WORKING
Car is again driven 40 KMS TO DEALER
CAR IS LYING WITH DEALER SINCE 03/09/2012
Thus, you will realise that in last 45 days the car has been in garage for a total of 10 DAYS
We feel that we have bought a LIABILITY
My request is either to
REFUND MY MONEY
OR
CHANGE THE CAR
OR
ALLOW ME TO UPGRADE THE CAR
Please help me and do not push me to appraach the Consumer Forum
thanx
DR POONAM CHADHA
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