[Resolved]  Tata Swach - Online Order - Damaged Goods Received — Worst Quality of Bulb

Address:Mumbai Suburban, Maharashtra

I have purchased TATA SWACH before 8 months. It is observed that the quality of BULB is WORST. Because I had to replace the bulb 4 times. It gives black carbon water. So I opened the old bulb, it has only Carbon & one white material powder pack. This BULB is not SAFE as the Carbon powder can easily come out of the bulb. And due to this, we will get carbon water. The cost of Bulb is Rs.300/- which is not justified for Carbon powder only. I am very disappointed with this product.
I request to TATA to make the bulb carbon proof.
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Aug 13, 2020
Complaint marked as Resolved 
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Hello,

We are extremely sorry for the inconvenience caused. The Tata Swach bulb purifies up to 3000 litres. Please contact our customer care executives at[protected]. They will be glad to help you. Alternatively, you can also email your contact details at [protected]@tatachemicals.com.

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