[Resolved]  TRIKONA — Bill with out internet

Address:North West Delhi, Delhi

Id :-[protected] ,plan -499

I paid last bill 999/- 3rd march ,after that my internet not working perfectly .I complain them , there toll free no. so many time they not taken any action on it ,After 14 march my internet totally block by them , I complain them so many time no result ,on 3rd April ([protected]) call me told to pay the bill amount ..550 like that ,I told them please restore my net connection then i pay my bill , and why is not restore in-time ,now a days net is important like phone ,give the perfect reason ,still date nobody come to repair the net ,but they harassing by call me and sms me to pay the bill amount 3500/-


Now I want please return my instillation fee given by me and do-not harass by call me
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Aug 13, 2020
Complaint marked as Resolved 
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TRIKONA — not used yet they sent the bill

my name is vijay chauhan i have applied for trickona services and have receive my password and login id and they have send me abill amount of 500 rs without using it on the same day....requesting your intervene
yes i m agree with this
Id: [protected]
I also got a call from this number...the person told his name Rakesh sharma and said he is calling from chamber 409 of Tis Hazari Court. He said he is going to file a legal complaint against me as I have not paid Rs. 1619 of Tikona broadband which is totally baseless. About 2-3 months ago I have already requested for the disconnection of my account. He said please submit the requested amount before 2 pm otherwise he will file the case in the court.

He gave me his mobile number [protected].

I called tikona customer care and complained about this and they checked their records and confirmed that since in the beginning I have opted for advance rental plan and I have made the required payment in the beginning so there is no amount pending and there is no need to pay anything and she also asked me to avoid and ignore such calls.

She also said that she ill forward a request to the concerned department in order to avoid such calls in future.

Anil verma
As i was away from the city, I had several calls in between important meetings regarding the bill payment, I requested them that i would surely pay the amount as soon as i arrive to Delhi.But I was getting several harrasment calls from this stupid kind of tikona services.Had 2mbps plan but always getting less than 1 mbps speed. Complaint several times but nothing happened.This way they dont have any rights to harras . I had to pay only Rs 1053 only as it just a minor amount.Now i will not pay a penny because no confirmation had been given for the disconnection of the services without any notice or any phone calls. One more thing is that i had given several active reference for connection but i did not get any discounts also.Now i need those discounts adjusted in my bill before i pay the bill. Please stop calling me.

User ID :- [protected]

Regards,

Devander singh
( INDIA TODAY GROUP )
ID: [protected]

Tikona has been harrassing me since 1 year now. I got a problem in the broadband connection in early this year and inspite of repeated requests to Tikona Customer Care, nothing happened. Then I requested them to disconnect the connection i think in April 12 or May 12. But still no one came to remove the hardware from my house. Then one day one guy called me and said "Sir hardware uninstall karna hai" but then he did not turn up.

Since then I am getting online bills for a service which have ceased to exist long back. Then a few months back I got call from their collections to settle all the bills. I thought its better to clear off once and for all and asked them to send the final bills, which they promptly did through email id: Delhi.[protected]@tikona.in on Sep 11, 2012 and on the same day I made a payment from my ICICI bank account through an online transaction and replied to the same email id asking them to confirm the receipt of payment. To my utter surprise no one replied. Then When I reminded them again through email, a guy called me saying that there is still some amount sue against the connection. I wa shocked!!!

Till date my friends I have not got any confirmation on the payment even when the email has been forwarded to the level of s.[protected]@tikona.in and even to their MD - prakash.[protected]@tikona.in.

I have no clue what to do and whom to approach?????

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