Sub : Non functioning of ATM Card No [protected]
Dear Sir,
A complaint was lodged to the Manager, United bank of India, Serampore Branch, Hooghly, west Bengal for Non functioning of ATM CARD on 25th August, 2008. It was reported that whenever I want to use the card it reports “your card has been retained for your protection” .
The lady officer dealing with this problem at Serampore branch on 25th Aug. told me a new PIN will be issued to me and Rs 75/- will be charged.
I visited bank a number of time and it was reported that no reply from MUMBAI office has been received.
On 27th October, 2008 I again visited the dealing official and learnt, now a time the branch will issue a new ATM Card without my name engraved on it and new PIN would be issued on the same day through e-mail from Mumbai. The Bank will charge Rs 140.00 for issuing a new card.
It is also learnt that at present there is no supply of Blank Card.
I am confused mainly for an ATM Card without name.
Please Clarify
Thanks
With Regard
SUSANTA CHATTORAJ ([protected]@gmail.com)
29th October, 2008 Was this information helpful? |
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