[Resolved]  UniverCell / Samsung Mobile Phone (E2232 Model) — Mobile phone charging problem

Address:Chennai, Tamil Nadu

Sir,

I have purchased Samsung mobile handset (e2232 model) on 14th November 2011 on Univercell mobile showroom, Ekkattuthangal, Guindy, Chennai-32. (Near Virtusa IT park). I got an issue with charging in my mobile phone. Battery full message not getting after complete the full charging (I have charged around 8 hours). I tried to disconnect the connector with mobile and then again connected once. Still my mobile getting charging and not shows the battery full message display. I given the mobile for service with Univercell on 28th November 2011. They given back to me after 10 days (9th December 2011). They told software has updated and will not come the problem again. I checked with charging again. Still same problem has occurring with my mobile. Again I contact the Univercell where I have purchased the mobile. The Univercell guys not response properly. I am getting disappointment. Please help me and solve my problem as soon as possible.


Thnx
S. Balasubramaniam
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr.Bala,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
akhilesh.[protected]@partner.samsung.com & singh.[protected]@partner.samsung.com
Dear customer

We are waiting of your contact details so that we can assist you in a better way

We would request to feel free to reach us and provide your contact on below address



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    UniverCell Telecommunications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    237
    Pending
    0
    Resolved
    127
    UniverCell Telecommunications Phone
    +91 485 283 4042
    UniverCell Telecommunications Address
    No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
    View all UniverCell Telecommunications contact information