Comments
I TOTALLY AGREE TO THIS - I HAD FACED THIS ISSUE - I AM SO UPSET MENTALLY BECAUSE OF SUCH IN HUMAN CREATURES BEING APPOINTED FOR THE MOST CARING JOBS.
Reply
Thanks for the comment i was about to vist vasan eye care
Vasan Hospital - No Value for Time.
I had visited Vasan Dental Care, panampilly nagar, Ernakulam on[protected] and got registered and consulted the doctor. After cheeckup doctor suggested to consult the specialist doctor and taken appointment on 19th 5 PM.
I reached 5 PM on 19th and informed receptionist of my arrival by giving the registration card and i was told to wait.I waited till 5.45 PM and still no response and there is no imtimation too on why it is getting delayed.I didn't understand then what is the purpose of appointment here? As you have camera on the reception area you can verify the things i have mentioned.
I have come for the appointment in between my office hours & it is unfortunate that your clinic is not giving value to time eventhough everywhere it is seen "We Care" & "We value your Time". While sitting i also noticed that no permanent person is sitting in the reception area.
I request you to have a proper process & followup for the better service so that the customers are happy and would like to have a long lasting relationship
I had visited Vasan Dental Care, panampilly nagar, Ernakulam on[protected] and got registered and consulted the doctor. After cheeckup doctor suggested to consult the specialist doctor and taken appointment on 19th 5 PM.
I reached 5 PM on 19th and informed receptionist of my arrival by giving the registration card and i was told to wait.I waited till 5.45 PM and still no response and there is no imtimation too on why it is getting delayed.I didn't understand then what is the purpose of appointment here? As you have camera on the reception area you can verify the things i have mentioned.
I have come for the appointment in between my office hours & it is unfortunate that your clinic is not giving value to time eventhough everywhere it is seen "We Care" & "We value your Time". While sitting i also noticed that no permanent person is sitting in the reception area.
I request you to have a proper process & followup for the better service so that the customers are happy and would like to have a long lasting relationship
BAD CUSTOMER TREATMENT BY VASAN OPTICAL AND MANAGER.(Even i do agree with this)
So bad by all those vasan care centres thanks for telling even I was planning to go.
I am really sorry that you had the bad experience. But I do not feel it is true about everyone. I am saying this because for around 10 years I have been facing myopia, and all doctors used to treat me for the same. But a month back I visited Vasan at Chennai, and they told me that what I was having was something else (hypermetropia). They treated me likewise, and now I am able to see clearer than I used to.
Imagining if my eye sight would have gotten worse if I had followed the same treatment for some more time. The staff members were very kind with me as well.
Imagining if my eye sight would have gotten worse if I had followed the same treatment for some more time. The staff members were very kind with me as well.
I am sorry that you had a different experience. Frankly speaking, I actually feel that Vasan does a good job. My husband was treated in the Vasan Chennai branch. Now he doesn’t wear specs. He was having a power of+5 and found it difficult to see anything close to him clearly without his big specs. Now he can see clearly. And they were also good in terms of hospitality
Appears to be many have bitter experiences... thanks for saving my visit to Vasan eye care
Thanks for sharing ur experience I can't believe it Vasan eye care is so bad n n Chennai Vasan eye care may be its gud but not wherever
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