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Hi Royston,
Do let us know if we can do anything to have you back with us. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.
Regards,
Mumbai Vodafone Customer Care.
Do let us know if we can do anything to have you back with us. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.
Regards,
Mumbai Vodafone Customer Care.
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Vodafone — Not allowing disconnection
My mom had come down from the Gulf and had taken a Vodafone Post-paid line which she was told would have zero rental(very reassuringly) when not in use . But they started deducting Rs50(now come upto more than Rs500 ) every month and now they say it was caller id charges.So I applied for a disconnection. After agonizing attempts(really frustrating) I was able to get the line disconnected in Jan (after trying from about 1 month). Then in Feb I recieved a call saying that I was being refunded and the line was being made activated for about 2 days after which I should deactivate it again. the bill arrived the next day.with no refund, but and extra Rs 150 charge.
I'm quite frustrated. The vodafone service has deteriorated to a point where I to might switch to another mobile service provider(I too have been using vodafone for about 5 yrs). If they are not transparent in informing a providing help to customers, why shoud a customer bother?
I just want to disconnect a be done with it.
my mom's mobile no is : [protected]