Address: | Chennai, Tamil Nadu |
I purchased a wespro notebook from NAAPTOL after seeing the advertisement. In the advertisement it was totally misleading. They told that it is a small laptop which is totally false. They never disclosed the true facts in the advertisement. The main purpose of buying a laptop/notebook is for accessing internet. I cannot access internet thru data card for which I baught the notebook.
When I went to the service center in T. Nagar, I spoke to one of the senior cus. care executive who did not tell me that we can send the product back to the co. within 20 days due to which I did not send the notebook witjhin the time limit.
Now I am not satisfied with the product at all and I want full refund of my money.
I am already tired of running here and there for the notebook. So, kindly tell me if i will be getting a refund or the product will bw changed for some other product which supports datacard atleast.
If I dont get a refund/exchange, then I will have no option but to pull your company in the court. I am very serious for this matter.
I havent used the notebook for for an hour also till now.
Kindly let me know your decision as soon as possible.
You can contact me on my ph. [protected].
Kindly note that If I am not able to pick up ur call, then leave a message for the further communications.
Expecting a speedy reply from your side.
Yours.
Pankaj Dimri
silver star mansion
No.16 abdul kareem cross street
CNK lane
Triplicane,
Chennai 600005 Was this information helpful? |
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