[Resolved]  www.naaptol.com — price more than MRP

Dear mr.Madan,

we are sorry to note that the item that you have purchased through the order no-3793352.

As per our telephonic conversation you said that you have received damage/Defective product.This is a very rare and unfortunate case and we apologize for the same.

We request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.

Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest blue dart office and send the whole product to the below mentioned address:

quantium solutions
shop no 15, h. No. 4,
anand nagar, C s road 1,
opp labh darshan, dahisar,
mumbai 400068

also, provide the centralized a/C # 113260. Mode: dp to the logistics. You will not have to pay any courier charges for the same and if asked for the value of the order at the counter, kindly mention a value below rs 1000 (as the order is defective does not hold any commercial value).

On the back cover of packing request you to add your name and complete address, along with naaptol order no [3793352] and your mobile/ Landline no for easy identification and further processing.

Please put the copy of print label/ Invoice/Delivery challan received by you (copy) inside the box along with a note stating the details of defect.

Kindly write back to us at [protected]@naaptol.Com or call us at [protected] & help us with the awb# & cheque favoring name.

It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

@arun. thanx alot dud for ur this review...as i was going to buy this product and happen to see ur review and i hav changed my mind and not going to but this product now...very thankful to u...and at same time m feeling sorry for u for been cheated by this company...this companies sud b sealed nd thr license sud b banned permanently for cheating thr customers...

Most of these unbranded products sold over the web are pathetic and are obviously sold to gullible customers with 200 - 300% margin. These chinese products are unreliable and invariably end up as junk and at times comes with an incentive of creating physical damage to the user.

thanks for the complaints review, i was going to buy the product but also i saw naaptol prices at 3999+ shipping rs 399 but other sites are offering at (2499/- for the product +299 shipping charges) these companies are cheating the customers, this company naaptol is not giving best prices and misguiding people, msg from [protected]@gmail.com,

Hi Arun,
Thanks for ur valuable information.I also want to buy this product but the MRP is too high than other sites.
By the way you get the price of the product refund or not?

overcharging.

I purchased Led Projector from Naaptol at the rate 6999+shippimg charges. Now i am watching that Planet M is giving same product at the rate 5999/- including shipping charges.

Naaptol Roti maker not satisfactory product

I received order 23663608 on 17th july 2016.
The roti maker is not at all working as per expectation.
I am totally unsatisfied with product.
Customer care refused to return the product.

This product is waste of money.

Please explain process to return the product.