Coolwinks — Placed order for 4 sunglasses and got only three

Website:

www.coolwinks.om

I paid for 4 sunglasses and they send me only 3 and when I tried contacting them asking for the 4th piece the Customer service team does not respond properly. All supervisors are busy, they promise to give a call back and they don't. They have the same standard answer that they are coordinating with the logistics team and haven't got any reply from them

Below is their contact details
[protected]@coolwinks.com
+[protected]
www.coolwinks.com

I have also attached a screenshot of their logo