[Resolved] CraftsVilla.com — not satisfied with the design
S
Sabina Nayaz
from Bengaluru, Karnataka
Dear craftsvilla,
I had ordered a dress and the order id is
[protected]. I did not like the delivered item and it looked nothing like the one displayed on your app. Please arrange for the pickup of this item and refund my amount. Although i am satisfied with your service. I look forward to shopping with craftsvilla in the future.
Yours faithfully,
Sabina
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Oct 10, 2018
Complaint marked as Resolved
Verified Support
Sep 09, 2018
CraftsVilla.com Customer Care's response Hi Sabina,
We are extremely sorry about the unpleasant experience you had with the purchase, this was never intended. We have initiated your refund for the order #[protected] as on 3 Sep'2018. Information regarding the same has been mailed to you at your registered mail ID. We ensure that we will keep delighting you with our products & services.
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