Hi Team,
The issue is very simple, If the Cred app had shown me the correct amount due (i.e.₹ 2, 75, 974) for the February statement instead of the incorrect amount (i.e. ₹2, 05, 974), I would have paid my entire bill.
I trusted the Cred app and paid the incorrect due amount (i.e. Rs. 2, 05, 974) for Feb.
Please escalate this issue to higher management so that the extra charges(i.e.₹20, 813.54 + ₹3, 746.44 = ₹24, 559.98) can be refunded to me.
Regards,
Mohit Jaiswal
Ph: [protected]
Email: [protected]@gmail.com Was this information helpful? |
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