Submit a Complaint
Electronics & Appliances
Croma

Croma — Installation of washing machine

Address:CROMA STORE, OPP, BARODA CENTRAL , NEAR GENDA CIRCLE,ALKAPURI WADIVADI ROAD , ALKAPURI , VADODARA
Website:crom.com

We have purchased LG Smart Inverter Motor Fully Automatic Washing Machine from CROMA STORE, NEAR GENDA CIRCLE VADODARA
Model No-T75SKSF-1Z
PRODUCT CODE- T-8585NEDLGZ.ASFQEIL
SNO- 401NWLUA126616
Washing Machine was first operated /installed by croma technician, but infact they were not technician but sale man for product . Washing Machine is showing various operation problems such as water level, cycles, and programming issues . This Washing Machines needs to be demonstrated by suitable technicians, This is complaint and suggestion that Croma store didt not send real technician for installation but they send out sources sale man for installation in vadodara
INVOICE IS ALSO NOT SENT ON My Registered email address
Was this information helpful?
No (0)
Yes (0)
Croma customer support has been notified about the posted complaint.
Apr 26, 2024
Updated by devnathmk CROMA VADODARA AFTER SALES SERVICES NOT GOOD, NO FEED BACK IS TAKEN . INSTALLATION DONE BY SALES MANS AND NOT TECHNICIANS
Verified Support
Apr 27, 2024
Croma Customer Care's response Hello, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.
Complaint comments 
1 Comment

Related Croma reviews

[Resolved]Croma - Water comes from ac indoor unit[Resolved]Croma - Non Installation of Croma 1 ton AC[Resolved]Croma - Staff Misbehaviour and Denial of Service and attempt of financial fraud.[Resolved]Croma - Dangerously Defective Whirlpool Washing Machine not being fixed/replaced1[Resolved]Croma - Nothing Earstick
View all 3217 Croma Reviews

Comments

Croma no complaint management, Croma stores do not respond and email, website complaints not attended
no email provided, website complaint not attended in 15 days. above complaint is not considered
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3217
    Pending
    408
    Resolved
    2284
    View all 3217 Croma reviews & complaints
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information