Crossroads — poor car service as per the commitment provided by cross road executive

Address:

New Delhi, Delhi, 110052

Car number - dl8cae 5270 hyundai xcent, done car service from "rathi motors" shalimar bagh gaon. As received so many calls from cross road executive for this service, i paid inr 3500 in cash but he promised me that only castrol engine oil will be used. Allignment and balancing will also be checked.ac will also be checked. But nothing has happened like this. As per the workshop one message has to come at their end on what's app from cross road okhla office that what all things they have to provide and accordingly they act. I am very old customer of cross road and our 03 cars have already tied up with with you since last approx. 8 years. But very sorry to say your staff committed wrong and tell everything alie to us which is really bad for your business aspect. One electric car pump and car care kit also to be delivered at my address but still not received.in short everything what every committed from your staff nothing has been fulfilled as of now. Only for some money you are making some bad relations with all for your customers. Car service date - 26 nov'2017. Rathi motors shalimar bagh