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D-Mart / Avenue Supermarts Complaints & Reviews

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Last updated May 15, 2024
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D-Mart / Avenue Supermarts reviews & complaints page 8

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S
Sneha Damodaran
Nov 26, 2022
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Product not delivered

I had ordered a blender from dmart slot was between 8am to 10am. App is updated with Delivered status. But I haven’t received the product, neither did I get a phone call from the delivery guy.
Order number[protected]...
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Gautam2617
Nov 10, 2022
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Diff offer bord & price is different rate

Address:A6,504,shankeswar nagar, manapada road, opp.shiny mandir, dombivali east, thane 421201

I Gautam m suthar is regular costomer of dmart store in dobivali east.in 4 to 5 time in a week. It was 8 time I expirans on display counter different offers & bill is not in offer price. No body explan why this mistake & no body properly reply to me.
I request please sole this permanently.
So many costomer not check his bill & pay more than in offer prices.
Regards
Gautam m suthar...
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H
hemu170863
from Mumbai, Maharashtra
Nov 1, 2022
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Delivery not in time

Address:a/16 kailas society, bhartwadi,ghatkopr west, bhartwadi,ghatkopr west, bhartwadi,ghatkopr west

My order no 80634355 delivey date 1 st november and delivery slot time 7 am to 9.30 am but till time i have not received my order and this happining every month...
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A
Amol Malik
Oct 25, 2022
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Lost valuable asset

Address:Lawrence road, Amritsar.

On 15 October around 9:45 to 10:00 pm my mom had lost her mobile phone containing valuable data in her phone. My mother was selecting some bedsheets and unknowingly she placed her mobile phone on one of the bed sheets while selecting one. immediately after departing from that bedsheet corner my mother noticed she forgot her phone there but when she returned the phone was not there. There were no customers around that time there but only employees...
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N
Neha.kadu
from Mumbai, Maharashtra
Oct 22, 2022
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Order no 79625491 not received

Address:A6, Yogi Prerna chs, 003, Near Vakhria Classes, Borivali West, Mumbai - 400091

I am Neha Nwage. I have placed order on 18/10/2022 through Dmart app. Order no is 79625491. Order Pick Up Date - 19/10/2022 & pick up time - 12pm to 03pm.
I have visited Pick up store from last 2 days, but order not received on the pick up store.
Kindly please look into this matter and please arrange my order urgent basis....
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S
saksri
from Hyderabad, Telangana
Oct 21, 2022
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Suvidha Top N Top Containers

Address:DMART SANATH NAGAR HYDERABAD
Website:www.dmartindia.com

Dear Sir,

We have purchased 10 No's of SUVIDHA make Top N Top Containers from Dmart at Sanath Nagar store in Hyderabad for storing the cooking items in my kitchen.

After few months, the lids started breaking in all the sides and now we have containers but no lids on it. This is a very bad product and they don't print the contact numbers of their customer service dept. This mere cheating.

Now...
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Durgesh Nishad
Oct 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3p staff duty timing is not valid why

Address:Chhattisgarh

3p staff ka koi duty time set nhi hai dmart me bahut hi bekar hai kisi ko 11-12 ghante duty karwate hai dmart me ye galat hai jab company 9 ghante ka duty boli hai to kyo 11-12ghante duty karwaya jata hai or to over time hone par uska payment bhi nhi diya jata hai kyo ya to over time mat karwao ya to over time ka payment do...
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R
Ronak12Ag
Oct 17, 2022
Oct 5, 2023
This thread was updated on Oct 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is not initiated yet

I ordered some products from Dmart. The amount got deducted from the amount.
But the dmart says that the payment was unsuccessful. And on contacting them, they say that the amount will be refund and they have raise the complaint to respective person, but now it has been more than 10 days and than now the help window is also close. On calling them, they are not receiving the call or giving me the updates....
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Dipti Samant
Oct 17, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
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Items missing

I got the delivery one day late. That’s fine but in that two items were missing (Dhara oil 3lit and Govardhan ghee 500gm).My order id 78694997. I immediately logged a complaint (Ticket id 2143111) against it to dmart ie on Thursday. I am getting call on Saturday and one lady took all the information about the missing items from me but up till now I have not received my missing items and no response from their side. Today is Monday and I...
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K
Kiran Uttam Ubale
Oct 11, 2022
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Prestige induction stove

Order no: 78172297
K
Kiru Ubale
to customerservice
5 days agoDetails
Dear Sir/Madam,

Reference to above subject i would like a Refund for a order number mentioned.

As i purchased product on 02.10.2022, and tried to use it on 05.10.2022 and the product was not working, even after i followed steps given on user mannual .

I immediately talked to CR (05.10.2022)...
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Pravin P.Sawardekar
Oct 1, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
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Refund not received

Address:Badlapur

My name is Pravin Sawardekar, I have purchased some material from Badlapur Demart on 12.5.2022 of Rs 5888 and counter person had swiped my Indian Bank Debit card again of Rs. 3867, he told me your transaction is not complete and declined, after i have inquired my Indian Bank and raised the complaint, my Indian Bank has confirmed the transaction of Rs 3867 has been successfully done by Demart, I have lodged the complaint in Demart Register...
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K
Karma Pawar
Sep 29, 2022
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Complaint // Ganesh Tripathi Dmart Employee

Today, my wife and I went shopping at your Dahisar Dmart around 9.30 p.m. While shopping, one of your employees, Ganesh, was making derogatory remarks to the couples and women passing by. He also said to his friend, " So, when I asked him what he said, he said, "I didn't say anything about madam." But when I forced him a second time, he just said sorry, and I don't think sorry will solve my problem.

Ganesh Tripathi was the...
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Kalpana Mithare
Sep 23, 2022
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Return of iron purchase from dmart

Dear Team,

I have purchased Philips Iron from Dmark of Chikhloli, Badlapur East as per attached Invoice, I have returned it due to not working properly as per attached complaint details.

But after a few days DMart Cust. Care informed Philips person visited and repaired the Iron and I can take it from Dmart.

I have clearly said I don't want that Iron which has to be repaired before use. but they...
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Sardar Prakash Chile
from Navi Mumbai, Maharashtra
Sep 22, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
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Ill legal construction done at Dmart Site Branch kalamboli 410208

Address:Branch Num: Plot No.1, Sector No. 9A, Opp.Sector 14, Roadpali Gaon, Kalamboli- 410208.

Dear Sir,

This is to inform you that their is illegal construction done at D-Mart / Avenue Supermarts store branch name is Kalamboli Dmart,

Branch Num: Plot No.1, Sector No. 9A, Opp.Sector 14, Roadpali Gaon, Kalamboli- 410208.

Below is the ill legal construction detail.

1)Lunch room of Kalamboli Dmart Store is at backside of Dmart as per safety norms during evacuation any incident...
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M
Mamilla Tharun
Sep 20, 2022
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Missing of baggage which is given in baggage counter

Address:TIRUPATI

Afew days ago i vist tirupati d-mart near to tvs circle. I kept my baggage(skipping thread) and baggage counter w0rker sir for this item we are not giving the token but i am keeping in the fourth number after ur purchase u can collect the baggage she said.Unfortunately after completing of my purchase i forgoted to take the baggage and went to home .Next day during the working hours i vist the store and told the incident that yesterday happen...
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S
swagati
from Pune, Maharashtra
Sep 15, 2022
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Low Quality sandals

Address:Pune

I had purchased a sandals Worth of rs 500 and the Sandals got break down without using it.such a low Quality product.none o[censored]se wastage of money.i need replacement or refund kindly check...
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B
bhushan kakul
Sep 14, 2022
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Open new dmart branch talegaon

Address:Somatanephata Pune

Dear sir
customer demand new branch talegaon pune open please sir series subject., ...
my mobile number [protected] bhushan kakul
please call any support...
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Address:A/20, Ambica Nager, Opp. Trimurti Hall

I had bought a compass box from Dmart yesterday. It was sealed from outside so content was not checked by me.

At home when I had opened items were missing and not as per details mentioned on the cover.

Also it was looking old from inside.

I got my refund today from store, but what about loss of my time and petrol....
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A
Anil Dusseja
Sep 7, 2022
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Inadequate training to unadequate staff.

Address:Palava. Khoni, Dombivali. E.

I buy daily milk an grocery from ur store pipe line road, pale, Ambernath. East.
Today at 5pm also I entered but due to harsh behavior of guard, I left without any purchase.

Pl. Keep staff after giving them full training.
They are representing your company.

Cheap labour will give you cheap name....
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S
Simi Mandalia, MBA
Sep 6, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
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Order getting delayed since 6 days and no solution

I ordered in last week order no.75496784 it got delayed to 3 days and finally I cancelled the order and reorder on 4th sep with order no.75798957 it was supposed to deliver on 5th, again it got delayed and supposed to get today but again i received message saying that delivery got delayed and it will deliver on 7thsep, , i complain to CUSTOMER service no 3 times but no solution, total 6 days went in all this and I have not received my order...
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