[Resolved]  Datawind — Display not working

Address:South Andaman, Andaman and Nicobar Islands, 744102

I have procured on 3G4 + 7W tablet vide order No.CCK599IB-1 for an amount o f Rs.3800/- (Including shipment charges). the same has been delivered to me. when i opened the box and checked the product it is found that the tablet is working properly but the display of 3G4 datawind phone is not working. i have tried to contact your sales executive several time via tool free No.[protected]. but no buddy is responding properly except one of Mr. Farooque has lessened my problem. and asked me to call tool free no.[protected] for inquiry about product. i also tried on this number but no response from the other side has been received. i am also tried to contact some other numbers given by your sales representative but it is regraded to say that no response received from the other side except a per-recorded voice.
Sir I am really facing mentally harassment due to non receiving a proper response from your staff regarding the action for replacement damaged product. I Hope you are a responsible and one of the reputed company in the world. So it is my humble request that the damaged phone 3G4 may kindly be replaced immediately to avoid any unwanted action from my side please.
a favorable action in this regard is appreciated.
Regards
AP Yousuf
Govt. Senior Secondary School
Telugu Medium
Haddo, Port Blair
Andaman & Nicobar Islands
Pin-744102
Email- [protected]@gamail.com
Phone No.[protected]
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Apr 10, 2017
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2017
Datawind Innovations Customer Care's response
Dear Customer,

We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

Alternatively you can contact on our technical support number at [protected] /[protected] between hrs of (9AM to 6PM)

you can also contact us on [protected]@datawindcorp.com

Regards,
Datawind Innovation
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