Address: | Hyderabad, Andhra Pradesh |
I have purchased Symphony Strom Cooler 100 –I from Bajaj
Electronics Jubilee Hills, Plot # 722, Road No. 36, Pemmasani Complex, Invoice
# JH/15/3265 Dated: 30-04-15 for Rs. 18, 700. The product was delivered next
day, since the installation the unit is malfunctioning, pump of the cooler is
not functioning properly. I have reported this twice to the showroom and twice
the technician came opened three sides removed the honey comb from all sides,
and fixed it again. The technician were convinced the pump is not circulating
the water on all sides and the honey comb is not getting fully wet 2-3 rows on
each side is dry. Both technicians the one who came on 11-May-15 and the one
who visited on 9-May-15 both said they will report the matter at the office.
To my surprise I received SMS today stating that the problem
has been resolved successfully, when in fact no one came today.
I have purchased the brand new unit, the unit is defective I
lost my trust on Symphony products and now I want the company to take the unit
back and refund me the cash. Was this information helpful? |
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