It is unthinkable, in this age of internet availability even in the remote corners of India, that the Delhi Jal Board and its officers, an essential service provider to the rate-payers and citizens of Delhi, are not accessible through internete/e-mail, as is clear from its website. This, to say the least, is a most serious crime against the public and, in the light of the judgement of their Lordships of the Hon'ble Delhi High Court...