Delhivery — 1 Bhk Item shipment showing delivered but still I am waiting for delivery

Address:

Gurgoun

Hi,

on 22 Apr 2022 the delivery guy called me for delivery. I inform him that no one is available at home please deliver us tomorrow.

on 23 Apr 2022 when I called him he was saying we will not deliver me today and wait for another next 3 to 4 days for delivery.

Now when I am checking the status it is showing delivered.

https://www.delhivery.com/track/lr/[protected]

I complained to the customer support email and they informed me they will share with me the signature of the recipient. "we are arranging the Proof of Delivery copy that has a signature of the recipient and you will receive the same within 48 hours on your email."

Days passed still no response from the customer executive team.

You wont believe i have complete 1 bhk room item in the shipment and that shipment they are not able to track.