[Resolved]  Delhivery — Delhivery agents not delivering at home/given addresses.

Address:Gyalshing

Hi,
The Delhivery agents in my hometown never deliver at the given addresses or even to the closest location. I’ve always had to go to their office which is a bit far from my place to receive my parcels. This is not the situation in other Delhivery locations in nearby towns. Could you kindly see to it that the agents out here follow the actual promise of Delhivery to deliver at the doorstep, or the closest location, instead of having the customers go to receive their parcels ALL THE TIME. It’s okay if this wasn’t the regular routine but I’ve ALWAYS had to go get my parcel, no matter how busy I am. So what’s the use of those agents. One or two people can sit in the office and receive the packages instead of hiring many people who just sit and warm the chairs.
Was this information helpful?
No (0)
Yes (1)
Jan 18, 2022
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2021
Delhivery Customer Care's response
Hi. We will investigate the issue highlighted and take corrective action. Thanks
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3751
    Pending
    0
    Resolved
    515
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information