[Resolved] Delhivery — Delhivery agents not delivering at home/given addresses.
T
Tashi Choden Shengna
Dec 18, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
Address:
Gyalshing
Hi,
The Delhivery agents in my hometown never deliver at the given addresses or even to the closest location. I’ve always had to go to their office which is a bit far from my place to receive my parcels. This is not the situation in other Delhivery locations in nearby towns. Could you kindly see to it that the agents out here follow the actual promise of Delhivery to deliver at the doorstep, or the closest location, instead of having the customers go to receive their parcels ALL THE TIME. It’s okay if this wasn’t the regular routine but I’ve ALWAYS had to go get my parcel, no matter how busy I am. So what’s the use of those agents. One or two people can sit in the office and receive the packages instead of hiring many people who just sit and warm the chairs.
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Jan 18, 2022
Complaint marked as Resolved
Delhivery customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2021
Delhivery Customer Care's response Hi. We will investigate the issue highlighted and take corrective action. Thanks
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