Delhivery — Payment failures and refund issues

Address:	Guntur
Website:	www.delhivery.com

Hi
I have placed an order in Myntra and it was delivered by Delhivery with the AWB[protected]. Mode of payment is COD and while attempting to pay thru phone pe, the transaction was successful and money got debited. Yet the delhivery person refused saying he didn't receive the payment. We paid again and took the parcel on the delivery guy promising to get the refund in 4-7 working days. It has been 15+ days and nobody is responding. Delhivery team lead- Nagaralu branch has spoken harshly questioning us why we had not maintained liquid cash in hand and instead chose phone pe. Visited office either but no one is responding.