[Resolved]  Delhivery / Ssn Logistics — fraud parcels delivered by the company

I had ordered the a product online and it had only option "cash on delivery"

Delivery consignment no is :[protected]

You courier person has delivered the parcel to my parents, when i was not at my home. My parents had paid the amount rs2649 towards cash on delivery.

The parcel received is not having any from address or contact number on it.
And the product delivered is fake product.

Issue is that, i need the details of the sender.
Name of the sender
Address of the sender
Phone number of sender
Sender account number, where your company deposit the collected cash on delivery amount.

The details given in the website is not working and the website is disabled.

The website details of sender are http://cicret.io/cic-bri-ott.html/

Its totally a fake activity.

How can you receive a parcel without "from address" on parcel?
How can you deliver it?
As i am out of city, i told the delivery boy not to deliver it. And i will receive it personally from office.

But it was delivered on next day, when i was not at home. If have checked the parcel, i might have not taken it.

Also for your information,
Your executive had given the number of the delivered person as:[protected]
But it is not working.
As per the discussion with mr. Kamalji, he told that the parcel is delivered by company called "easyparcel express"

Kindly provide the details. Else i will complain this to the delhi police and you people have the face the consequences.

Kindly help me out to trace fraud.

If you are not able to deliver the details refund my amount collected from us.

See the attachment for details.
+8 photos
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Aug 7, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2020
Delhivery Customer Care's response
Hi,

We are sorry for the experience you had with us. Request you to please inbox us on Facebook and we will take all necessary actions to resolve your concern at the earliest.

Thanks & Regards,
Team Delhivery
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