Den Networks — Account Suspended from 15 days due to unethical demands from Cable operator

Address:

Plot No -236 Okhla Industrial Estate, Phase-III, New Delhi-110020.

This is in regards with a concern related to my DEN DTH connection which got suspended through my cable operator and the reason was 'He was asking for 320 INR for a 299 INR package.

I raised a complaint on 11th/12th October through[protected] but no resolution till 14th October. After that i raised a complaint on[protected] and it's almost 10 days and No resolution yet, only comments i am getting from Shivpal and others is 'Sir mai jaldi se jaldi karwata hu'.

In total now it's 15 days my account has been suspended and that also because of an unethical thing from the Cable operator asking for more money. And you guys are treating customers like I have made such a big mistake of denying to give that extra money. Please do the needful.

No resolution from Nodal officer SAURAV ROY CHOUDHARY