Deobazaar Internet Commerce — Amount not refunding

I ordered 2 items through order no.[protected] for prepaid option amt 1594 on 07/11/2019 addressed at kishtwar j & k but due to unavoidable circumstance the items returned abruptly but still could not refund the said amount. I could not trace out as phone and internet have been suspended in j & k. So i therefore request you to kindly refund my paid amount for the gods sake.