Digaaz — All fake and pathetic response from the website

Digaaz — All fake and pathetic response from the website

V Vishwas Mohan from Delhi, Delhi

This website is selling all fake designer brands for a dirt cheap price, I ordered 2 Dior bags from them and both of them turned out to be fake, when you tell these people they say please get it authenticated from the brand store and when I did that too and gave them the email proof they still were not ready to accept that the bag is fake and it’s been over a month and all they gave me back was store credit instead of my money back to again order more fake products. So it is pointless talking to them or expecting any money in return. So my thought is that the only solution is to actually sue them and if these luxury brands also get together and try them in court would be an absolute conclusion. The case of piracy and intellectual property fraud and copyright infringement should be registered against them.These people need to be taught a lesson in life and shut shops like these online and who spoil reputations of brands and online shopping all together +2 photos Was this information helpful? No (0) Yes (0)
Digaaz customer support has been notified about the posted complaint.
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simplybikash

from Vepagunta, Andhra Pradesh

Digaaz — Selling fake products

I have purchase 8k jacket from http://www.digaaz.com, It was fully fake item they won't give money back..they were offering store credit but I don't want to take anything from this site as there product were fully fake .. road side items.

Is there any way I can get my money back pls. help

GJS_2014

from Mumbai, Maharashtra

Similar experience with Digaaz. They sold me a Chanel J12 watch and Gucci glasses which are absolutely fake and they are insisting on getting a written certification from the brands that the products are fake. I returned the product to them almost three months ago. They refuse to refund the amount and insist on giving store credit so as to induce us to buy more fake products. An absolute shame. They've made me chase them for three months and still insist on giving only store credit. A new pretext that customer care has taken is that the customer care is a different company altogether and not Digaaz, thus, the customer care is only a messenger who can only relay to customers what Digaaz's policies are and the customer care is not responsible for authenticity of products. What a joke! I intend to send messages to all the members / fans on their Facebook page so that everyone is aware of the cheating by Digaaz. I also bring to your notice that the Delhi High Court has recently given judgments prohibiting Digaaz from selling LV, Mont Blanc and Burberry products since the products are fake. Here is a copy of the order in relation to Burberry: http://delhihighcourt.nic.in/dhcqrydisp_o.asp?pn=41328&yr=2014